It answers every call and every message

Yes, digaliving answers with the official information on each development that the developer has provided: phases, unit types, delivery dates, specifications and prices. It always tells it the same way, whoever picks up the phone, and what it has not been given it does not make up: it says so and passes the call to the sales team.

Yes, digaliving asks about budget, financing, timing and whether they have a home to sell, and tells the browser from the real buyer. Every lead goes into the CRM with its development, its unit type and its source, so the sales team only talks to people who can buy and calls knowing what they are looking for.

Yes, digaliving answers several calls at once, with no queues, when a campaign goes out and a hundred calls come in over one morning. Each one is handled in full, qualified and passed to the sales team already filtered, without growing the team or wasting the campaign spend on unanswered calls. The plans section shows how many simultaneous calls each plan includes.

Yes, digaliving books the visit to the sales office in the diary of each development's sales team. It does so even when the sales office is closed: whoever calls on Sunday, which is when people look for a home, hangs up with the visit booked, and on Monday the team starts with the visits already scheduled.

Yes, digaliving works out which development the caller is interested in and answers only with that one's information: its phases, its timings and its specifications. The lead reaches the CRM with the development and the unit type they asked about, so the team selling it can work it.

Yes, digaliving sends over WhatsApp, during the call itself, the documents the developer has provided: floor plans, specification sheet or price list per home. It sends them to the number the caller is ringing from, confirms out loud that they have gone and logs what was sent and to whom. The plans section shows which plans include sending documents.

heydiga does both. As well as answering incoming calls, it calls to confirm appointments, win back inactive customers, let people know something is ready or follow up after a visit.

heydiga speaks 50 languages and detects the caller's language to reply in it. If the customer switches language mid-conversation, heydiga switches with them, without the business having to configure anything or pass the call to anyone.

Yes. heydiga takes appointments and bookings at night, at weekends and on bank holidays, which is when a good share of calls are lost, and writes them into the business's calendar before hanging up. It also answers several calls at once, so at peak times no customer is left waiting or hangs up.