It answers every call and every message

Yes, digaliving handles several enquiries at once during the rush, when two hundred come in over a week and two months account for the whole year. It gives information on places and terms and books viewings without hiring seasonal cover. The plans section shows how many simultaneous calls each plan includes.

Yes, digaliving checks the free places connected to the coliving's or residence's management system, by room type, dates and terms, and answers with what is free at that moment. The plans section shows which plans include integration with the sector's software.

Yes, digaliving books in-person or virtual viewings against the team's diary. It does so even when people write in the small hours from another time zone, so by morning the viewing is already booked, and the student who wants to see a room the next day hangs up with the time fixed.

Yes, digaliving looks after the parents, who make half the calls and often ring from another country. It explains terms, prices and guarantees to them just as well as to the student, in their language and with all the information, and books them a viewing if they want one.

Yes, digaliving answers with the terms the coliving or residence has defined: what the fee covers, whether there is a minimum term, the deposit and the house rules, for example whether water, electricity, internet and cleaning of the shared areas are included. They are the same old questions, and they answer themselves, always the same way.

heydiga speaks 50 languages and detects the caller's language to reply in it. If the customer switches language mid-conversation, heydiga switches with them, without the business having to configure anything or pass the call to anyone.

Yes. heydiga takes appointments and bookings at night, at weekends and on bank holidays, which is when a good share of calls are lost, and writes them into the business's calendar before hanging up. It also answers several calls at once, so at peak times no customer is left waiting or hangs up.

Customers message the business on WhatsApp and heydiga replies just as it does on the phone: it checks the free slots, confirms the appointment and creates it in the calendar. It uses the same information as the voice agent and does not duplicate appointments between the two channels, so it makes no difference whether the customer calls or writes. The plans section shows how to add the WhatsApp channel to each plan.

Yes. Every call heydiga answers is saved on the dashboard with its transcript, the reason for the call and what was resolved, and the team starts the day with a summary of what came in. The plans section shows the level of analysis each plan includes.